FAQ
General
Why choose Education Kingdom?
Your child will receive personalised and in-depth care with a focus on academic, social and creative growth. We offer a wide variety of classes to suit every child’s interests.
How do I book?
You can book online on our Classes page, give us a call at 85933177, email us at [email protected] or drop in to book a session, we’re always happy to help!
Do I need to book in advance?
For all classes we ask you to book in 24 hours in advance.
How do I pay my fees?
Payment can be made in person at the front desk, via credit/debit card or via bank transfer upon the receipt of our invoice.
What is your makeup class policy?
If you cannot attend your class for whatever reason you must let us know a minimum of 24 hours in advance or fees may still apply. Exceptions apply if a medical certificate is provided. Direct Debit customers have up to 2 make up lessons per 10 weeks.
What is your cancellation/changes policy?
If you wish to cancel your enrolment once term has commenced, you are required to provide two weeks notice in writing by no later than the third week of the term. Failure to do so will result in full fees being charged for the term or the bond being withheld.
What is the teacher to student ratio?
Our student-to-teacher ratios range from a minimum of 1:4 to a maximum of 1:12, depending on the subject and the students' age, which is why early booking is essential.
Do you run school holiday camp?
Yes, our centre is open during school holidays, and we run various holiday workshops. Please contact us for details.